Browser compatibility
V1 Project Accounting
has been developed to support 2 of the most popular Internet browsers
in use today, these being Microsoft Internet Explorer for PCs and Apple
Safari for Macs.
Our development team use standards compliant code to ensure that these
browsers offer our clients an optimum user experience.
Warning! Check with your company IT support team
before downloading new versions of an Internet browser.
Project
Solutions cannot be held responsible for the content of third party
web sites.
Microsoft Internet Explorer
for PC
For Windows users, we
recommend using Internet Explorer v8.0 or above. Download the latest version
of Microsoft Internet Explorer for use on a PC.
http://www.microsoft.com/windows/ie/default.mspx
Warning! Microsoft will be ending
support for Windows XP on April 8th 2014. Customers using XP should consider
upgrading to Windows 7 or 8.
V1
will not be able to provide support for any user on a Windows XP machine
from April 9th 2014.
http://www.microsoft.com/en-gb/windows/endofsupport.aspx
Note: We recommend that Compatibility View should
not be in enabled in Internet Explorer 8, 9, and 10 as this will restrict
the system's functionality.
Internet
Explorer has a Compatibility View, a feature that
affects how some websites are displayed. Compatibility
View causes V1 Project Accounting to behave incorrectly.
To help make sure that both systems work properly,
you need to remove secure.V1ProjectAccounting.com
from your list of sites that have Compatibility
View enabled. To do this, follow the steps below:
For
IE8 users:
- Open the Tools menu
at the top of your browser1 and
select Compatibility
View Settings.
- Select secure.V1ProjectAccounting.com
under "Websites you've added
to Compatibility View.
- Click Remove.
- At the bottom of the window, make
sure that the box next to "Display
all websites in Compatibility View"
and "Display intranet sites in
Compatibility View" is not checked.
- Click Close.
The page you're on will refresh and
display in normal IE8 mode.
For
IE9 users:
- Right-click on the gear icon in the upper
right hand corner, next to the "favorites"
star icon. (If you don't see this
gear icon or your "File"
and "Tools" menus at the
top of your window, press your F10
key to make them show.)
- Select Command bar.
- Open the Tools menu
near the top of your browser and select Compatibility
View Settings.
- Select secure.V1ProjectAccounting.com
under "Websites you've added
to Compatibility View.
- Click Remove.
- At the bottom of the window, make
sure that the box next to "Display
all websites in Compatibility View"
and "Display intranet sites in
Compatibility View" is not checked.
- Click Close.
The page you're on will refresh and
display in normal IE9 mode.
For
IE10 users:
- Open Internet Explorer in the desktop.
- Press the Alt key to display
the Menu bar (or press and
hold the Address bar and then select
Menu bar).
- Open the Tools menu
near the top of your browser and select Compatibility
View Settings.
- Select secure.V1ProjectAccounting.com
under "Websites you've added
to Compatibility View.
- Click Remove.
- At the bottom of the window, make
sure that the box next to "Display
all websites in Compatibility View"
and "Display intranet sites in
Compatibility View" is not checked.
- Click Close.
The page you're on will refresh and
display in normal IE10 mode.
Note: If your Windows computer is administered
by your organisation, you may not be able
to access Compatibility View Settings. Please
contact your IT administrator or helpdesk
as they may have used a Windows group policy
setting to set this parameter for you.
That's it, you're done!
|
Safari for Mac
For Mac users, we recommend using Safari v5.1.7 or above. Download the
latest version of Safari for use on an Apple Mac.
http://www.apple.com/safari/download/
Unfortunately Mac based browsers do not support all available report
functions as seen by Windows Internet Explorer users.
The following limitations apply when using reports on a Mac.
You can not use the built in zoom control.
You can not use the built in report control.
To print a report, you must export it to one of the
available options. PDF is the recommended option.
Reports run through the project quick launch option
can not have the default filter options changed.
You can not create reports using the custom report
builder function.
Acrobat Reader
This help file contains some information in pdf format. Download the
Adobe Acrobat Reader to allow you to view pdf files.
http://www.adobe.com/products/acrobat/readstep2.html
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