Login

The login page is a single entry point and can be accessed from anywhere in the world with an Internet connection.

The login page is:

•  https://secure.V1ProjectAccounting.com

1. Enter your Username provided to you by your administrator.

2. Enter your Password provided to you by your administrator.

3. Tick the Remember Me on this computer option, if you would like to bypass the login screen and go straight to your desired page on the next visit.
   Selecting Log out on exit will remove the functionality.

4. Click Login.

Problems logging in?

My username and/or password has not been recognised

1. Check carefully to ensure you have typed your username and password correctly.

2. Check if your Caps Lock is switched on, usernames and passwords are case sensitive.

3. Ask your company administrator to check your account is still set as active and confirm your username.

If you are still unable to login:

1. Ask your company administrator to reset your password. If you do not wish to give your actual required password to the administrator, they can apply a temporary password which you can then change when logged in via the user menu options:
   

I have forgotten my username or password

1. Click the Forgotten Username/Password link and enter the email associated with the username.  An email will be sent to you containing your username  and a link which will allow you to reset your password.
   

    

I can login, but the system appears to be running very slowly

1. We have produced this Performance Troubleshooting Guide to illustrate the different reasons why this may be. It lists several measures we have in place to guarantee a fast performance and the steps you can take to improve the response of the application on your computer. 

2. Please regularly check the News panel on the login page. Our support team will post a update if there are any known performance issues.

3. Keep an eye for the notification bar when logged into ProjectMinder as this may display news of any known system issues.
   

Changing Username and Password

I need to change my login username

1. Ask your company administrator who will be able to do this for you.

I need to change my login password

1. You can change your login password via the user menu options.

2. If you do not have access to this feature, ask your company administrator to change your password for you.

Making logging in easier

I want to go straight to a specific page without having to log in every time:

To skip the login process:

1. Open the home page.

2. Enter your username and password.

3. Select the Remember me on this computer option and then login.

4. Navigate to any page and save this as a favourite.

The next time you open your browser and select the favourite, the page will open directly. To remove the setup, select Log out.

I want to set V1 Project Accounting as my home page:

IE 8/9/10/11

1. From IE menu, select Tools > Internet Options

2. Click 'General' tab

3. If you are logged into the system, click 'Use current'

4. If not, enter https://secure.V1ProjectAccounting.com  into 'Home page' list

Safari

1. From Safari menu, select Edit > Preferences

2. Click 'General' button

3. If you are logged into the system, click 'Set to current page'

4. If not, enter https://secure.V1ProjectAccounting.com for 'Home page' setting

I want V1 Project Accounting to remember my username and/or password

IE 8/9/10/11

1. From IE menu, select Tools > Internet Options

2. Click onto Content tab

3. Click 'Auto Complete' settings button

4. Ensure 'User names and passwords on forms' is ticked

Safari

1. From Safari menu, select Edit > Preferences

2. Click 'Auto Fill' button

3. Ensure 'Usernames and passwords' is ticked

4. Click 'Edit' to delete/edit stored usernames and passwords

Related Links:

Changing your password

Browser compatibility

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